Financial crime compliance provider ThetaRay has appointed Luis Pinedo, former Vice President at Santander Group, as Chief Strategic Customers Officer to drive enterprise AI adoption across global tier-one banks.
Pinedo spent 16 years leading financial crime transformation at Santander. At ThetaRay he will oversee product strategy and engagement across the full compliance stack: transaction monitoring and screening, customer risk assessment and agentic AI investigations.
The hire comes as regulators shift to effectiveness as the primary measure of compliance. FinCEN, the UK’s FCA and the EU through AMLD6 are all moving towards data-led supervisory workflows, and rules-based systems cannot keep pace with sophisticated criminal networks. ThetaRay’s platform monitors $20 trillion in annual transactions.
The company is also pushing beyond detection, integrating LLM-based agents into its “Ray” investigation platform so banks can autonomously investigate alerts and produce explainable, audit-ready case files with less manual overhead.
“Traditional rules-based approaches are no longer sufficient as regulators themselves become heavily data-led. I joined ThetaRay because AI has been part of the company’s DNA for more than a decade. The use of LLM-based agents is a natural evolution of that journey, and I want to help shape the company’s path to helping banks make that transition in a practical, scalable way,” said Luis Pinedo, Chief Strategic Customers Officer at ThetaRay.